This Privacy Policy explains how Colala Mall (“we”, “our”, or “us”) collects, uses, discloses, and protects your information when you use the Colala Mall Seller App (“the App”).
By accessing or using the App, you agree to the practices described in this policy.
We may collect the following personal data when you register or use the App:
Full name
Email address
Phone number
Store/business name
Business address
Profile information
Payment/wallet-related information
Product listings
Pricing, stock levels
Sales history
Order data
Transaction history
IP address
Device type and model
Operating system
App usage data
Log files
Crash reports and analytics
We may collect location data (approximate or precise) for:
Address verification
Logistics coordination
Fraud prevention
Location is collected only with your permission.
We use your data to:
Create and manage your seller account
Verify your identity and store
Display your storefront to customers
Manage orders, delivery, and transactions
Process payouts through your wallet
Improve app performance and user experience
Provide support and resolve issues
Prevent fraudulent activity
Communicate updates, alerts, and important notices
We may share your information with:
For services such as:
Payment processing
Identity verification
Logistics and delivery
Cloud hosting
Data analytics
Customer support
These partners access data only as needed to perform their services.
We may disclose information if required to:
Comply with laws
Respond to legal requests
Protect our rights
Prevent fraud or security threats
Buyers may view limited store data such as:
Store name
Product listings
Pricing
Ratings and reviews
We implement industry-standard security measures to protect your data including:
Encryption
Secure servers
Access controls
Regular audits
However, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.
Depending on your region, you may have the right to:
Access your data
Correct inaccurate information
Request deletion
Withdraw consent
Restrict processing
Export your data
To exercise these rights, contact us at:
[Insert Contact Email]
We retain your information for as long as:
Your seller account remains active
Needed to provide services
Required by law
Necessary for dispute resolution and fraud prevention
You may request deletion at any time. Some records may still be kept as required by regulation.
The Colala Mall Seller App is not intended for individuals under 18.
We do not knowingly collect personal data from children.
We may use:
Cookies
Device identifiers
In-app tracking tools
Analytics SDKs
These help us improve performance, personalize content, and analyze usage.
You can disable some tracking via your device settings.
If data is transferred outside your country, we ensure compliance with:
Standard data protection regulations
Secure transfer protocols
Contractual safeguards
We may update this Privacy Policy periodically.
When we do, we will:
Update the “Last Updated” date
Notify you via in-app notice or email (if required)
If you have questions about this Privacy Policy or your data, please contact us:
Colala Mall
Email: info@colalamall.com